SHIPPING AND PAYMENTS
Please be informed that in case of any further Covid related lockdowns in India, orders placed will be processed and dispatched after restrictions are lifted and courier services resume. We are unable to provide any timelines for this. This notification overrides any other delivery indications made anywhere in the website, including what is given below.
We endeavor to ready your order promptly and ship without delay. We have partnered with reputed courier companies to ship your orders in a timely manner.
All in stock items are ready to be shipped, unless otherwise indicated in the product description.
The standard shipping times are –
Within India, 5 – 10 working days
Outside India, 7 – 15 working days
(For remote destinations this might be longer and will be indicated during checkout.)
Please note that weekends and public holidays (in India and country of shipping) are not set as working days.
A shipping and handling fee is charged, which depends on the weight and size of the package, as well as the country of shipping. You can see this charge at the time of checkout, after you provide the shipping address for your order.
Please provide the correct and complete address for shipping, In case your address is incorrect, incomplete or you ask for a change in address, all of the above is chargeable by our courier partners. In such an event, we will charge that additional amount to you, and you will be liable to pay the same,
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
NON – AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster and without additional costs.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
All our orders are shipped from India. Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes, which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees, at the time of your order delivery to the shipping agent.
For customers checking out in INR, payment is accepted through the PayU Money payment gateway -
- Credit Cards: Visa, MasterCard and American Express credit cards.
- Debit Cards: Most of the major banks.
- Net banking: Most of the major banks.
Customers checking out in Euro, USD or Pound –
- You can pay via your Pay Pal account.
- Or choose the credit card option, if you do not have a PayPal account.