Privacy Policy

PRIVACY POLICY

Access to the Kopái - Paar website is provided to you by FARAWAY TREE ARTS LLP. 

USER INFORMATION AND PRIVACY

FARAWAY TREE ARTS LLP is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems, and make every effort to guarantee that the information you provide will not be misused. We respect that you do not want your personal information shared with other companies. Therefore, the information which you provide, will only be used for your intended purpose and to complete your online purchase. FARAWAY TREE ARTS LLP does not share, rent or sell your information to any other company.

YOUR REGISTRATION

We collect basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products/gift certificates, or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

If at any time, you would like to unsubscribe from our email mailing list, you can always do so by clicking on the Unsubscribe link in the email sent to you. If you are a registered user with kopaipaar.com, you can also log into My Account, and unsubscribe from the Newsletter Subscriptions page. In both cases, you will be removed from our mailing list.

ENJOY SECURE SHOPPING

We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online. When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the 128 Bit Secure Socket Layer (SSL). The information is sent to your card issuer's bank over a secure, proprietary connection. When the authorization process is complete - this takes around five seconds - you receive an approval or decline response in your browser, and we are informed appropriately to initiate the shipping process.

Links to other sites: At times, we may provide links to other company websites, which we believe may be of interest to you. Faraway Tree Arts LLP is not responsible for the content or services on these sites, and if you choose to explore these links we suggest you review their privacy policies.

ANALYSIS AND REPORTING

FARAWAY TREE ARTS LLP uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to FARAWAY TREE ARTS LLP only. No personal or personally identifiable information is gathered or used for this process.

SERVICE PROVIDERS

FARAWAY TREE ARTS LLP may use various outside agencies (third party service providers) to make our Website operate. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website. We shall however not disclose your credit card details except to the payment gateways.

SECURITY DISCLAIMER

  1. Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India, by providing information to us you agree to keep or transfer information to India and make it available to processes it there. Your submission of such information represents your agreement to that transfer.
  2. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access through our systems.

EXCEPTIONS

  1. FARAWAY TREE ARTS LLP may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when FARAWAY TREE ARTS LLP, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.
  2. Due to the existing regulatory environment, FARAWAY TREE ARTS LLP cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. For instance but not limiting to, FARAWAY TREE ARTS LLP may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

CHANGES IN POLICY

From time to time we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms & Conditions so we encourage you to visit this page periodically to review any changes.

This electronic record is generated by a computer system and does not require any physical or digital signatures.